‘You can only really proceed at the pace of trust,’ says Boomi CEO Steve Lucas.
Five new artificial intelligence agents, general availability of the Agentstudio agent life-cycle management product and more integration with Amazon are among the standout news revealed during Boomi’s Boomi World conference this week.
Steve Lucas, CEO of the Conshohocken, Pa.-based integration and automation platform provider, told CRN in an interview that the product updates speak to Boomi’s leadership position in the emerging world of AI agents.
“If software can change its mind—especially in the very business processes that we rely on for things like banking, finance, health care, you name it—then, isn’t the most important thing ensuring that humans are in the loop and we’re monitoring and governing AI?” Lucas said. “You can only really proceed at the pace of trust. That’s it. And if you don’t trust AI to make the right decisions in finance, in health care, then you’re not going to succeed.”
Boomi holds the conference in Dallas through Thursday.
[RELATED: Solution Providers Prepare For 2025’s AI Agent Era]
Boomi World 2025
SP Singh, senior vice president of enterprise applications and integration services at India-based Boomi partner Infosys and a speaker at Boomi World 2025, told CRN in an interview that customers’ C-suites are all asking about implementing AI agents without necessarily considering how the agents work together.
Boomi is well-positioned as an AI agent governance tool, Singh said. And its partners are ready to help deliver and stand up Boomi technology.
“There needs to be orchestration of all these agents working together in a harmonized, controlled, responsible manner,” he said. “That’s where Boomi, with some of the … investments that they have made, is very promising.”
Boomi users have deployed more than 33,000 AI agents, according to the vendor.
Boomi Agentstudio
One of the biggest updates from Boomi World was the general availability of Boomi Agentstudio, formerly known as Boomi AI Studio.
The vendor positions the studio as the only full agent life-cycle management product on the market that allows for AI agent design, governing and orchestration at scale in a secure, no-code environment, according to Boomi.
Users can leverage Agentstudio for customer support, expense report automation and other AI use cases. The tool also integrates with Amazon Q Business. Agentstudio supports centralized agent registration for Amazon Bedrock and an “agent step” capability for embedding registered agents into the process canvas.
Boomi also revealed that it has become an approved data processor for all Amazon Web Services users that want to bring enterprise-grade functionality to building AI agents on AWS.
Five New AI Agents
Boomi also introduced a series of new agents available to users at no additional cost out of the box, including an integration adviser agent that can autonomously review integration processes with actionable feedback.
The API design agent promises to design and edit APIs for business and technical needs. This agent autonomously generates OpenAPI specifications that meet compliant API definitions.
The API documentation agent can autonomously generate business and technical documentation from API definitions, promising to accelerate time-to-market and increase adoption.
The resolve agent autonomously troubleshoots integration process failures to improve operational efficiency, capturing error details to avoid future disruptions.
And data connector agent designs and creates data integration connectors for REST-based data sources, negating the need for third-party data connections.
MCP, MuleSoft Support
Boomi Enterprise Platform can now incorporate native support for Anthropic’s Model Context Protocol (MCP) open standard for AI agent connections.
This means that the platform can automatically expose APIs as MCP server endpoints through Boomi API Management and allow Agentstudio to use MCP to access tools seamlessly.
Along with MCP support, Boomi revealed support for MuleSoft API Gateways in Boomi API Management.
Rivery Update
Boomi made recently acquired Rivery part of its platform under the name Boomi Data Integration, bringing automated, end-to-end data pipelines for analytics and AI-driven data product delivery.
Boomi Data Integration has managed data connectors, log-based change data capture (CDC), a user interface (UI) and observability capabilities for ingesting, transforming and activating data from any source, according to the vendor.
With the new offer, users can profile, transform and govern data directly in Boomi Flow and build and manage retrieval-augmented generation (RAG) pipelines.
Users can also run extract, load and transform (EL)T data pipelines to Databricks and Snowflake and feed data to analytics tools like Microsoft PowerBI and Google Looker.
