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FedEx tech, transformation chief abruptly exits

By CIO Dive by By CIO Dive
July 18, 2025
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Dive Brief:

  • Sriram Krishnasamy, chief digital and information officer and chief transformation officer at FedEx Corporation, stepped down on Thursday after just over one year in the position. The company did not immediately respond to a request for comment Friday.
  • “The company and Krishnasamy mutually agreed to the decision following the successful completion of several key initiatives aligned with the company’s long-term strategy, including achieving its $4 billion structural cost reduction target at the end of its 2025 fiscal year as well as advancing its digital transformation,” the company said in a Thursday statement.
  • Krishnasamy, who also served as CEO of Dataworks, the company’s digital business unit, will remain in an executive adviser capacity until Oct. 31 at the latest. The Data and Technology organization leadership will report directly to CEO Raj Subramaniam, but “a comprehensive transition plan will be announced in the future,” according to the statement.

Dive Brief: 

Krishnasamy, a two-decade FedEx veteran, previously served as SVP of strategic programs and CEO of FedEx Dataworks.

Last year, Krishnasamy was announced as the replacement to longtime FedEx executive Rob Carter, who served as EVP and CIO of the shipping giant for more than two decades. 

“We are grateful for Sriram’s leadership and the lasting impact he has made at FedEx as we focus on our mission to make supply chains smarter for everyone,” Subramaniam said in the announcement. “I am confident in our strong foundation, long-term strategy, and talented team as we move forward into this next chapter. We wish Sriram the best in his next endeavors.”

The company has been working to infuse automation into its operations in recent years. In November, the company upgraded its Memphis World Hub to include an automated sorting facility. 

FedEx is also several years into a broad overhaul of its shipping network dubbed Network 2.0. Announced in 2022, the effort seeks to merge its historically separate FedEx Express and Ground networks and optimize the company’s resources.

“What’s truly remarkable is the significant way we have leveraged our technological capabilities and processes to navigate these complexities and operate more efficiently for our customers,” Subramaniam said, speaking during the company’s Q4 2025 earnings call in June. “Network 2.0 is the next leg of our structural transformation, and it is well underway.”



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