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Kyndryl Named a Gartner® Peer Insights™ Customer’s Choice Provider for Outsourced Digital Workplace Services

PR NEWSWIRE by PR NEWSWIRE
September 9, 2025
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Kyndryl believes recognition in “Voice of the Customer” highlights strong customer satisfaction with Kyndryl’s digital workplace services, capabilities, and delivery

NEW YORK, Sept. 8, 2025 /PRNewswire/ — Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced it has been recognized as a Customer’s Choice Provider in the Gartner Peer Insights “Voice of the Customer” report for Outsourced Digital Workplace Services (ODWS).

The “Voice of the Customer” is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, can also complement expert-generated research such as Magic Quadrants and Market Guides. It can play a key role in the buying process, as it focuses on the direct peer experience of buying, implementing, and operating a solution.

“We are honored to be recognized by our customers in the Gartner Voice of the Customer report,” said Ivan Dopplé, SVP & Global Practice Leader, Kyndryl Digital Workplace Services. “We believe this acknowledgment underscores the trust our customers place in us and validates our commitment to delivering workplace solutions that elevate employee experience, boost productivity, and drive real business outcomes. Our teams are relentlessly focused on partnering with customers to meet their evolving workplace needs with agility and innovation.”

Kyndryl believes this recognition reflects the company’s continued investment in digital workplace innovation, including the company’s Kyndryl Bridge platform, experience-centric delivery through Experience Level Agreements (XLAs), and sustainable workplace solutions.

For more information on Kyndryl’s Digital Workplace Services.

A complimentary copy of the Gartner report, Voice of the Customer for Outsourced Digital Workplace Services, is available here.

Gartner Disclaimer

Gartner, Voice of the Customer for Outsourced Digital Workplace Services, By Peer Contributors, 29 August 2025.

Gartner is a registered trademark and service mark and Peer Insights is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

About Kyndryl

Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world’s largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.

Media contact: [email protected] 

SOURCE Kyndryl



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