Third consecutive year as top performer for Managed Services based on exceptional client feedback
NASHVILLE, Tenn., Feb. 5, 2025 /PRNewswire/ — KLAS Research, the premier healthcare IT insights company, has ranked Pivot Point Consulting, a Vaco company, as #1 Best in KLAS: Managed IT Services. This is the third consecutive year the firm has been named #1 Best in KLAS: Managed IT Services and the tenth year as a top performer by KLAS Research. The 2025 Best in KLAS: Software & Services report ranks healthcare IT software and services vendors across numerous market segments based on feedback from thousands of clients.
“Winning Best in KLAS one time is an achievement. Two times is a trend. Three times is a statement. Our consecutive wins are a testament that what we’re doing is a differentiated, valuable experience for our clients,” said Rachel Marano, President of Pivot Point Consulting. “Thank you to the organizations we serve for recognizing the revolution we’re building. We’re seeing exponential growth in demand for Managed Services as health systems wrestle with balancing ongoing labor challenges and strategic priorities.”
As the global talent landscape continues to shift, staffing shortages, resource alignment and finding time to address strategic priorities are just some of the many challenges facing healthcare organizations. Managed Services offers an efficient solution to scale teams, address resource scarcity and control hiring costs.
“Now more than ever, health systems are seeking new ways to improve operational efficiencies and maximize revenue,” said Molly Kalinowski, Managed Services Leader for Pivot Point Consulting. “In such a transformative time for healthcare, we’ve made a science of IT fundamentals. Our three-year running Best in KLAS win shows that our clients trust us to consistently deliver exceptional value.”
Set up time at ViVE or HIMSS to discuss how Pivot Point has helped their clients strengthen their IT foundation and save 5-30%.
About Pivot Point Consulting
Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Analytics & AI, EHR, ERP, IT Advisory, Digital Transformation and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including Best in KLAS: Managed IT Services (2025-2023), Best in KLAS: Technical Services (2025-2024), Best in KLAS: Overall IT Services Firm (2022) and #1 Best in KLAS: Overall IT Services Firm (2020). For more information, visit pivotpointconsulting.com.
About KLAS Research
KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.
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SOURCE Pivot Point Consulting
