Two new unpatched zero-day vulnerabilities in Citrix NetScaler ADC and NetScaler Gateway appliances that allow remote code execution are being actively exploited in the wild, security firm watchTowr said on September 26.
Citrix has not confirmed the flaws or published a fix. Some administrators say they have taken appliances offline rather than wait for one to be available.
NetScaler ADC and NetScaler Gateway sit at the edge of enterprise networks, where they handle VPN and remote access, load balancing, and user authentication.
The new flaws are not the authentication bypass, CVE-2026-19490, that Citrix fixed on August 19 and that CISA added to its Known Exploited Vulnerabilities catalog on September 9.
watchTowr described the new flaws as unpatched, and a fix for the bypass has existed since August 19. Citrix has not said whether appliances on the August builds, 14.1-73.32 and 13.1-63.21, or any newer builds, are affected by the new flaws.
watchTowr’s first post on X on September 26 said it was reacting to rumors of several unpatched NetScaler RCE vulnerabilities in the wild. “While details are scarce, the information is credible,” it wrote.
A follow-up post at 22:19 UTC gave the fuller account: two vulnerabilities, both remote code execution, both unpatched, exploited before any fix existed, discovered during forensic investigations, and Citrix communications and patches expected early in the week of September 28. It directed further questions to Citrix.
The firm has published no evidence, named no victim, and has not said whose forensic investigations found the exploitation. In August it showed that a NetScaler heap overflow Citrix had patched in June could be used for remote code execution.
Reports of shutdown advice appeared on Reddit the same day. An administrator posting on r/Citrix wrote that their IT supplier’s security team had phoned to advise shutting their NetScalers down immediately, without giving details. Others in the thread said their organizations had done the same.
The source of the suppliers’ warning is not established. With no bulletin, there is no vendor workaround, and no indicators of compromise for the new flaws have been published. Until a fix ships, the decision for anyone running a NetScaler is whether to keep it online, isolate it, or power it off, and whether to treat it as already compromised.
Because the exploitation, as watchTowr describes it, happened before any fix existed, installing the fix will not tell an operator whether an attacker got in first.
In 2025, after a NetScaler flaw was exploited as a zero-day against Dutch organizations, the Netherlands’ National Cyber Security Center said that updating alone did not remove the risk, because an attacker could keep access gained before the patch, and told administrators to run its check scripts.
Citrix’s existing guidance for a suspected NetScaler compromise says to:
- Preserve evidence first: a snapshot of a VPX instance, the logs held on remote syslog servers and NetScaler Console, a technical support bundle, and a core dump of the packet engine.
- Isolate the appliance from the network.
- Change every service account password and secret stored on it, reset the passwords of users who signed in through it, and revoke its certificates and private keys.
- Keep the management interface off the internet. “The NetScaler Management Services should never be exposed to the public internet,” the guidance says.
The Dutch agency’s 2025 check scripts, which cover a live appliance, core dumps, and full NetScaler images, are a further option, with limits.
The README for the live-appliance script says it looks for files that indicate compromise, is not specific to one vulnerability, and comes with no guarantee of effectiveness. The code was last updated in September 2025.
Which versions of NetScaler would receive a fix is also open. NetScaler 13.1 reached End of Maintenance on September 15 under Citrix’s release schedule, and Citrix has not said whether it will get one.
Citrix had published nothing about the new flaws as of Sunday morning. The Hacker News has asked Cloud Software Group, the company that owns Citrix and NetScaler, and watchTowr for comment.
