- DXC expands Assure Platform with new capabilities designed to accelerate insurance modernization and innovation
- AI-enabled Smart Apps are delivering measurable results across critical insurance workflows, with Assure Platform adoption now exceeding 275 customers
- DXC strengthens its London Market capabilities to support improved connectivity, visibility, and operational control across critical workflows
LONDON, Oct. 7, 2026 /PRNewswire/ — DXC Technology (NYSE: DXC), a leading enterprise technology and innovation partner, today announced a series of investments and capabilities designed to help insurers modernize critical operations, improve productivity, and adopt AI without disrupting the systems their businesses depend on.
Unveiled at the DXC Connect Insurance Executive Forum in London, the announcements build on DXC’s Protect, Extend, Transform strategy and Smart AI approach, helping insurers modernize critical operations and apply AI with the governance, human oversight and accountability essential to insurance. Together, they provide (re)insurers and brokers with a secure foundation for innovation, spanning workflow modernization, platform innovation, London Market investment, and continued enhancement of critical insurance systems.
“Insurers are under pressure to modernize faster, unlock new opportunities with AI, and respond to changing market demands without disrupting the systems that run their businesses,” said Ray August, President, Insurance Software and Business Process Services, DXC Technology. “By combining deep insurance expertise, secure platform services, connected workflows, and Smart AI, DXC is helping customers modernize on their terms, extend the value of existing investments, and create a stronger foundation for future growth.”
A Stronger Foundation for Modernization and Innovation
DXC continues to expand the capabilities of its Assure Platform, providing insurers with a secure, governed foundation for modernization and innovation. Built to support DXC’s Assure Architecture strategy, Assure Platform brings together platform services, insurance services, integrations, and Smart AI, helping insurers improve resilience and strengthen operational control.
The platform also enables insurers to accelerate access to new capabilities, including Assure Configuration Manager, a new capability that helps configure, assemble, and deploy Assure Architecture components more efficiently. Using low-code, configuration-driven deployment, DXC can reduce the complexity and effort required to introduce new capabilities, helping customers respond more quickly to changing business requirements. As a result, insurers can gain faster access to connected services, automation, and AI innovation aligned with their business priorities and operational requirements.
Improving Insurance Workflows Through AI-Enabled Innovation
Modernizing mission-critical operations across the insurance industry requires better access to information, greater visibility across processes, and the ability to make faster and more consistent decisions across the entire insurance lifecycle, from customer engagement and policy servicing to underwriting, claims, and operations.
DXC is expanding these capabilities through Assure Smart Apps, helping insurers automate work and improve how information and decisions move across the business. Designed to work alongside existing systems, Smart Apps allow insurers to begin with a specific business priority, demonstrate measurable value, and extend capabilities over time across underwriting, claims, broking, distribution, and operations.
Since first introducing Smart Apps one year ago, DXC has added 18 Smart App customers supporting more than 450 insurers and expanded Assure Platform adoption to more than 275 customers. At scale, these capabilities have already enabled 750,000+ automated transactions, 70+ agents deployed, and more than two million pages digitally extracted. Assure Smart Apps are further being deployed in DXC’s Life & Wealth BPS operations, which support 11 million policies and process more than $11 billion in payments annually across 300,000 claims a year.
These capabilities are delivered within a secure, governed framework built on connected data, operational controls, and insurance-specific expertise, helping insurers innovate with confidence while maintaining the resilience and accountability required for mission-critical operations.
Supporting Critical Workflow Modernization Across the London Market
DXC provides technology supporting critical London Market services while also working directly with brokers and insurers through its broader insurance software and services business. DXC has set out its intent to combine capabilities from Assure Platform with specialist capabilities developed through the London Market Core Platform (LMCP), strengthening scale, security, and operational capabilities. This includes supporting the modernization of critical workflows to improve how work and information move across the market, enabling better connectivity, greater visibility, stronger operational control, and improved access to information while protecting the continuity and reliability the market depends on.
DXC is applying Assure Architecture and Workflow Assistant to support the modernization of selected London Market workflows, improving how work is routed, tracked and managed across the market, while maintaining the resilience, continuity and operational certainty on which market participants depend.
MEDIA CONTACT: Melanie Gorski, Media Relations, DXC Technology, [email protected]
