Milestones streamline access to secure, cloud-native emergency response solutions for government agencies and public safety organizations.
NEW YORK, Aug. 21, 2025 /PRNewswire/ — Carbyne, a leading provider of cloud-native emergency response solutions, today announced that it has achieved Amazon Web Services (AWS) Government Competency status. First achieved in 2023, this designation recognizes that Carbyne provides solutions to—and has deep experience working with—government customers to deliver mission-critical workloads and applications on AWS.
In parallel, Carbyne’s emergency call handling and public safety solutions are now available in AWS Marketplace, a digital catalog that helps you find, buy, deploy, and manage software, data products, and professional services from thousands of vendors.
“Making our solutions available in AWS Marketplace represents a significant milestone in our mission to modernize emergency response systems,” said Amir Elichai, CEO of Carbyne. “This collaboration with AWS allows us to reach more public safety organizations and help them leverage cloud technology to save more lives.”
Now, public safety agencies will now have access to Carbyne’s cloud-native emergency response platform within their AWS Marketplace accounts, enabling faster implementation of advanced emergency response capabilities, including:
- Carbyne APEX: APEX is a full-featured cloud-native NG911 call handling system with 99.999% uptime, purpose-built to replace legacy infrastructure with a single interface that unifies voice, video, location, and AI capabilities. It’s fast, intuitive, and highly reliable—designed to keep PSAPs operational under the most demanding conditions.
- APEX Continuity: APEX Continuity is a resilient 9-1-1 call handling solution designed to help Public Safety Answering Points (PSAPs) and Emergency Communications Centers (ECCs) continue operating—even in the face of natural disasters, cyberattacks, or facility failures—by rerouting critical 9-1-1 traffic to predefined remote devices.
- Carbyne Universe: Universe adds modern NG911 features to legacy systems—no rip and replace required. It’s an over-the-top (OTT) solution that integrates with existing call handling systems to provide live streaming video, AI assistants, and real-time situational awareness, enhancing your existing setup with faster and more intelligent responses, while minimizing disruption.
- Carbyne Bridge Desk: Bridge Desk provides real-time, shared visibility across single or multiple ECCs, when available. Supervisors and leaders get a unified view of incidents, resources, and responder activity—empowering faster, better-informed decisions.
- Assistive AI: The Carbyne platform’s integrated AI-powered capabilities, like Emergency Call Triage, Event Assist, Admin Assist, and Translation and Transcription, help reduce workload and boost efficiency for both 911 and admin calls. These AI-powered features are embedded into workflows to capture key details, facilitate call triage, and streamline responses.
Achieving the AWS Government Competency further highlights Carbyne’s commitment to supporting the complex security, reliability, and performance needs of the public sector.
“Carbyne is proud to achieve AWS Government Competency status—further validating our ability to help public safety agencies accelerate their cloud adoption and modernize with confidence,” said Chris Hill, COO of Carbyne. “Every second counts in emergency response, and making our solutions available in AWS Marketplace helps AWS customers to modernize their emergency response infrastructure rapidly while maintaining the highest levels of reliability and security.”
Carbyne has also joined the AWS Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners that provides software solutions that run on or integrate with AWS. The AWS ISV Accelerate Program enables Carbyne with co-sell support, driving better customer outcomes and assuring mutual commitment from AWS and its partners. AWS ISV Accelerate Program members are held to the industry’s highest standards and must undergo a comprehensive evaluation to gain acceptance into the program. Carbyne participated in a thorough architectural and security review to showcase the quality and design of its solutions. Proof of customer excellence was also reviewed to validate the successes Carbyne customers have achieved.
For more information about Carbyne in AWS Marketplace, we encourage you to explore here.
About Carbyne
Carbyne is setting a new standard for how the world responds to emergencies. Our cloud-native platform—built for speed, clarity, and action—uses AI to help emergency responders move faster, see more, and make confident decisions when lives are on the line. Carbyne connects responders with real-time data, live video, multilingual transcription and translation, and intelligent tools that streamline complex workflows and enhance coordination. Deployed across dozens of jurisdictions, integrated with leading public safety systems, and trusted to process over 250 million data points annually with 99.999% inbound call handling uptime, Carbyne delivers resilience at scale. With global reach and an unrelenting focus on impact, we help communities stay safer, better prepared, and more connected—because every second matters, and every person counts. Learn more at Carbyne.com.
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