Info-Tech Research Group has launched the IT Critical Response Resource Center to provide IT leaders with critical research, expert guidance, and actionable tools to help their organizations respond effectively to crises, maintain business continuity, and build long-term resilience.
TORONTO, March 12, 2025 /PRNewswire/ – As organizations face an increasing range of disruptions—including economic volatility, cyber threats, supply chain challenges, and workforce shifts—IT leaders play a critical role in crisis management and organizational stability. To support them in this responsibility, Info-Tech Research Group has introduced the IT Critical Response Center, a comprehensive research center designed to equip IT leaders with the insights and strategies needed to manage crises, mitigate risk, and drive business continuity.
Info-Tech Research Group’s IT Critical Response Resource Center provides IT leaders with critical research, expert guidance, and actionable tools to help their organizations respond effectively to crises, maintain business continuity, and build long-term resilience. (CNW Group/Info-Tech Research Group)
“IT leaders are at the forefront of crisis response, often leading the charge in business continuity, risk management, and disaster recovery,” says Mark Tauschek, VP of Research Fellowships and Distinguished Analyst at Info-Tech Research Group. “Whether responding to an immediate crisis, recovering from business disruption, or planning for long-term resilience, IT leaders need access to best practices, tools, and expert guidance. Info-Tech’s IT Critical Response Resource Center is designed to provide IT departments with everything they need to lead their organizations through uncertainty with confidence.“
A Comprehensive Approach to Crisis Management
The global research and advisory firm advises that IT leaders need structured guidance and reliable tools to effectively navigate crises and maintain operational stability. The IT Critical Response Resource Center brings together essential research, frameworks, and practical tools, covering:
- Crisis Management, including adaptable crisis management frameworks, proactive response strategies, and strengthened communication protocols to minimize operational impact.
- Business Continuity & Disaster Recovery, with structured continuity planning, disaster recovery best practices, and real-time risk assessment tools.
- People Management, featuring structured workforce planning, well-being initiatives, and clear communication strategies to ensure organizational resilience.
- Vendor & Cost Management, helping optimize IT expenditures, reassess vendor contracts, and maintain cost-efficient operations during economic uncertainty.
Key Features of the Resource Center
Info-Tech’s IT Critical Response Resource Center offers IT leaders with key features to support crisis preparedness, response, and recovery, including:
- Best-practice research and strategic guidance to help IT leaders proactively prepare for and respond to crises.
- Templates, checklists, policies, and playbooks to support real-time decision-making and response efforts.
- Opportunities to engage with Info-Tech analysts for expert advice on navigating immediate and long-term crisis management strategies.
As uncertainty continues to challenge organizations, IT leaders need to be prepared to take decisive action. Info-Tech’s IT Critical Response Resource Center provides the essential resources needed to strengthen resilience, maintain stability, and support organizations in navigating disruptions effectively. Info-Tech explains that by leveraging the available research, tools, and expert guidance, IT departments can play a crucial role in ensuring business continuity and long-term success.
To access Info-Tech’s critical response research, visit the IT Critical Response Resource Center. For exclusive and timely commentary from Info-Tech’s experts on any of the topics provided in the center, please contact [email protected].
About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software-buying insights.
Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact [email protected].
For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.
SOURCE Info-Tech Research Group
