Innovative platform eliminates endless scrolling and care dead-ends with smart triage, personalized care matching, and real-time provider availability
DALLAS, March 20, 2025 /PRNewswire/ — Steer Health, a leader in AI-driven healthcare solutions, today announced the launch of SteerConnect, a high impact platform designed to empower how patients find and connect with the right care at the right time.
Combining advanced AI triage, personalized recommendations based on individual needs, and a comprehensive network of doctors and care venues—including emergency rooms, primary care, radiology diagnostics and specialty providers—SteerConnect empowers users to bypass the frustration of endless online searches and appointment dead-ends.
Sridhar Yerramreddy, CEO of Steer Health, emphasized the platform’s mission: “Patients shouldn’t have to play detective to access care. Traditional tools force people to scroll through irrelevant options or book appointments only to discover the provider isn’t the right fit. SteerConnect cuts through the noise. Our AI acts like a trusted guide, instantly matching patients to the care they need, when and where they need it—whether that’s a primary care visit next week or an ER open tonight.”
Dr. Farzad Massoudi, Neurosurgeon and Chief Medical Officer at Steer Health, highlighted the clinical impact: “As a physician, I’ve seen patients delayed for critical care because they went to the wrong facility or couldn’t navigate fragmented systems. SteerConnect’s triage engine changes that. It asks smart, symptom-driven questions to route users to the optimal care setting, avoiding unnecessary ER visits or wasted time. For someone with sudden back pain, it could mean connecting them directly to a spine specialist instead of an urgent care with no relevant expertise. This isn’t just convenience—it’s better medicine.”
Key Features of SteerConnect:
- AI-Powered Triage: A dynamic questionnaire assesses symptoms, medical history, and urgency to recommend the ideal care venue.
- Personalized Care Matching: Algorithms factor in insurance, location, provider expertise, and patient preferences (e.g., languages spoken, telehealth options).
- Real-Time Availability: Instant booking with up-to-the-minute appointment slots and wait times at ERs, primary care, and specialty clinics.
- Comprehensive Network: Thousands of validated providers and facilities across specialties, with transparent ratings and reviews.
Avoiding the “Black Hole” of Care Access
Patients often face a maze of outdated directories, unclear insurance rules, and mismatched expertise. SteerConnect’s AI simplifies this by learning from user behavior and outcomes. For example, a parent searching for pediatric ENT providers would see options ranked by proximity, same-day availability, and proven experience with ear infections—not just a generic list.
Yerramreddy added: “This is about democratizing healthcare intelligence. SteerConnect gives patients the same clarity providers have, so they can act confidently. No more guessing if a ‘back pain specialist’ actually treats spinal issues or just muscle strains.”
Dr. Massoudi echoed: “The platform’s precision reduces delays that worsen outcomes. A stroke patient routed to an ER with neurology coverage, or a senior guided to a Medicare-accepted geriatrician—that’s the power of AI done right.”
Availability
SteerConnect is now available to health systems, insurers, and employers nationwide. Patients can access the platform via web or mobile app.
About Steer Health
Steer Health is the first AI-fueled growth and automation platform for medical groups, hospitals and health systems. Steer Health is engineered to boost your revenue growth by streamlining patient acquisition and retention and driving substantial cost savings through the power of automation.
SOURCE Steer Health
