Tag: Managed Service Providers

A new Teams-native chat workflow from Pia shrinks MSP ticket queues by automating the repetitive requests that dominate service desks. ...

‘How do I completely reimagine the business process through agent-ification? That’s a very material paradigm shift,’ says Kevin Ichhpurani, president ...

‘Our strategic plan is built for long-term leadership. Everything we’re doing is about positioning New Charter, and the companies that ...

‘From an MSP perspective, this isn’t just a workforce adjustment, it’s a signal that Microsoft is accelerating toward an AI-first, ...

‘We’re positioned to cover the full lifecycle an MSP needs to deliver business resilience. Operationally, we’re seeing more MSPs offer ...

‘As get to scale, they’ve got to use the data from their internal systems. If they’re using data from the ...

‘Agentic development has absolutely gone mainstream. There is no more tire-kicking going on like we had in 2024 and ’25. ...

Expect AI, Confluent opportunities, a z17 sales cycle update and other subjects to come up Wednesday. IBM’s opportunities from its ...

The security vendor is working with three other cyber firms to enable MSPs to better ‘demonstrate the security programs that ...

‘The landscape right now isn’t just about selling new software. It’s about helping customers find the value and get the ...