For the 2026 CRN AI 100, CRN has chosen 20 of the most innovative companies in the AI software space that are in pole position for helping MSPs and solution providers differentiate their AI practices
As artificial intelligence projects and AI agents move from experimentation to production, solution providers are looking for the right vendors to bet on for taking an AI-first approach with customers and for ushering their customers into a new world of enterprise technology automation.
For the 2026 CRN AI 100, CRN has chosen 20 of the most innovative companies in the AI software space that are in pole position for helping MSPs and solution providers differentiate their AI practices and turbocharge traditional IT work through more productive technicians and closing projects faster.
Among this year’s listmakers are established companies leveraging their wide distribution and ecosystems to bring enterprise AI to reality—players including ServiceNow, Intermedia and Pega. And then there are AI software upstarts looking to further establish their names in AI’s year four with players like Thread, Rewst and Hatz AI.
Plenty of statistics illustrate AI and AI agents’ fast adoption by large entities and the partner opportunity. At least 80 percent of governments will deploy AI agents to automate routine decision-making, enhancing efficiency and service delivery by 2028, Gartner said in a March report. Data fragmentation and legacy system migration remain common bars to unlocking AI–two projects where many a solution provider holds the key.
By 2028, more than 50 percent of enterprises will use AI security platforms to secure third-party AI service usage and protect custom-built AI applications, Gartner said in a separate March report. And by 2028, 60 percent of brands will use agentic AI to facilitate streamlined one-to-one interactions, the research firm said in January.
The world could see more than 1 billion actively deployed AI agents by 2029, executing roughly 217 billion actions a day, with agentic AI exceeding 26 percent of worldwide IT spending, or $1.3 trillion, that same year, IDC said in a report in March.
Read on for more of what you need to know about the 20 most impressive AI software companies to make CRN’s 2026 AI 100.
Atera
Gil Pekelman
Co-Founder, CEO
Atera is boosting its Robin AI platform to autonomously diagnose and resolve IT incidents at the endpoint in real time. The Tel Aviv, Israel-based company’s Robin agents can reset device passwords, install software with administrative rights, restart services and independently resolve or escalate tickets for IT service providers, consultants and resellers.
DataRobot
Debanjan Saha
CEO
DataRobot positions its agent workforce platform as a replacement for dozens of stand-alone AI tools. Recent additions from the Boston-based company include Agent Assist for designing, coding and deploying agents through natural conversation plus a predictive incremental learning model that supports dynamic datasets.
Dynatrace
Rick McConnell
CEO
Boston-based Dynatrace and its 700-partner ecosystem are looking to dominate AI era observability with recent advancements including real user monitoring capabilities across modern web and mobile applications, an agentic operations system that fuses deterministic and agentic AI, and domain-specific agents to augment site reliability engineer, development and security teams.
Five9
Amit Mathradas
CEO
Five9’s new era with a new CEO has begun, with the new top executive officially starting in February as the AI-powered customer experience software vendor rolls out its new Fusion partner program. The program looks to take the San Ramon, Calif.-based company’s 1,400-partner ecosystem to another level with promised faster time to value, better end-to-end CX orchestration and continuous CX optimization.
Glasswing.ai
Brett Helm
CEO
As MSPs continue to gain a handle on shadow IT, Boston-based Glasswing.ai aims to battle shadow AI with partners through enhanced on-premises deployments for AI agents, closed systems, connected devices and site-specific insight—plus one of the world’s largest fingerprinted AI vendor datasets.
Hatz AI
Jimmy Hatzell
Co-Founder, CEO
MSPs looking to deploy AI tools, workflows and agents internally and with customers can look to Hatz AI’s tools for simplified and secure AI management. The New York-based startup leverages its technology for AI-powered PowerShell scripting, lead generation, document analysis and other scenarios.
Intermedia Intelligent Communications
Michael Gold
Chairman, CEO
Intermedia’s expanded Service Provider Migration Program provides its 7,500 partners a no-cost way to reduce the cost, risk and complexity of moving customers from legacy unified communications products to the Sunnyvale, Calif.-based company’ AI-powered, cloud-native calls, chats and meetings platform.
Iterate.ai
Jon Nordmark
Co-Founder, CEO
Iterate.ai is deepening its channel presence through offerings like Generate for Healthcare, which aims to help hospital systems identify and recover millions of dollars in unpaid and underpaid insurance claims. The San Jose, Calif.-based company’s AgentOne coding assistant unlocks AI from massive enterprise databases for resellers, systems integrators and consultancies that want to deliver secure, private AI with zero usage fees and unlimited workflows.
LogicMonitor
Christina Kosmowski
CEO
Santa Barbara, Calif.-based LogicMonitor’s recent Catchpoint acquisition pairs well with predictive resilience enhancements to Edwin AI and improvements to the partner program, with new training, certifications and incentives for solution providers leveraging LogicMonitor’s portfolio to address alert fatigue, operational noise and hybrid infrastructure challenges.
Moovila
Mike Psenka
Founder, CEO
Moovila’s Perfect Project aims to take care of MSP project timeline creation and maintenance, communication around project ticket statuses and project portfolio tracking. The Mount Pleasant, S.C.-based company’s Project Hub delivers a library of starter project templates for improved structure and project closing speed.
New Relic
Ashan Willy
CEO
New Relic has brought drag-and-drop building, deploying and managing custom AI agents without coding to the market alongside a unified Database 360 experience unifying query telemetry. Solution providers can better stand out from the noise through specialized tracks within the San Francisco-based company’s certification and partner program.
OpenText
Ayman Antoun
Incoming CEO
The new era with a new CEO at Waterloo, Ontario-based OpenText officially begins April 20. The former IBM executive will work alongside a 16,000-partner ecosystem ready to deliver secure information management and unlock AI use cases with Content Aviator’s new Microsoft integrations and hyperscaler-hosted model, Knowledge Discovery’s improved abilities for classification without training data, and other product enhancements.
Pega
Alan Trefler
Founder, CEO
The Pega Blueprint AI workflow builder has received vibe coding assistant upgrades that extend natural language interaction across the design process. The Cambridge, Mass.-based company’s Blueprint can also now help Pega’s services partners, consultancies and other partners build cloud-native applications from legacy Lotus Notes and Domino deployments and retire broken workflows.
Pia
David Schwartz
CEO
Stockholm, Sweden-based Pia wants to help MSPs reduce ticket resolution times, close more tickets and even automate routine service requests through a help desk platform that now boasts of an Automation Hub. This centralized marketplace provides partners with access to prebuilt automations for common operational workloads.
Rewst
Aharon Chernin
Founder, CEO
Rewst is providing its 1,000 partners worldwide with a new RoboRewsty AI Workflow Builder for generating complete, ready-to-run workflows and triggers. The Tampa, Fla.-based MSP automation platform provider positions its technology as saving solution providers time on time-intensive tasks like billing reconciliation.
ServiceNow
Bill McDermott
Chairman, CEO
ServiceNow has updated its 2,700-member partner program with simplified pricing, modernized tiering and new funding opportunities to help bring AI capabilities to users. The Santa Clara, Calif.-based company’s acquisition spree has extended the product portfolio into more capabilities around data science and data preparation with Pyramid Analytics; identity security with Veza; agent observability with Traceloop; and conversational enterprise search with Moveworks. ServiceNow plans to add more cyber exposure prowess through its pending Armis acquisition.
Sonar
Tariq Shaukat
CEO
Sonar recently brought resellers, cloud service providers and other partners a new agent centric development cycle framework, AI code assurance guardrails and a remediation AI agent that can automatically fix SonarQube-discovered issues. The Geneva, Switzerland-based company has also broadened its language coverage and introduced the SonarSweep tool for cutting down on AI hallucinations and bugs.
SuperOps AI
Arvind Parthiban
Co-Founder, CEO
SuperOps has built a unified system for MSPs to manage, secure and monitor mobile devices, desktops, laptops and servers. Recent capability innovations from the Claymont, Del.-based company include identifying devices with outdated applications, tracking rollout coverage and ensuring software compliance plus an AI-powered patch summary feature with real-time community sentiment for Windows updates.
Thread
Angela McNeal
Co-Founder, CEO
Thread seeks to combine conversation data, agents and automations under one system for leveling up technicians, reducing manual triage work and scaling MSP businesses without additional head count. The Raleigh, N.C.-based company’s ambitious product road map includes a dispatcher AI agent, voice AI for messaging platforms and intelligent ticket routing, and agent operators tailored to unique IT environments.
UiPath
Daniel Dines
Founder, CEO
Medical records summarization, agent-powered claim denial prevention and resolution and other health-care-focused AI products are some of the advancements that set UiPath and its partner ecosystem up for enterprise AI success in 2026. The New York-based company’s newly acquired financial crime compliance AI agent builder WorkFusion also looks to shake up the market.
