More businesses and organizations today are choosing to have their IT resources delivered as a service – everything from computational servers and data storage to security and operational applications – rather than purchased and installed in an on-site data center.
No surprise, then, that managed service providers have become a major segment of the IT channel and a critical way that IT vendors reach their customers. But MSPs need the right platforms and tools to effectively IT services to their clients.
The CRN 2025 Partner Program Guide offers the information solution providers need to evaluate the channel programs operated by the IT vendors they work with or are considering partnering with. The guide is based on detailed applications submitted by vendors – 250 this year – outlining all aspects of their partner programs.
As part of the Partner Program Guide, CRN designates some programs as 5-Star Partner Programs because they provide the most comprehensive lineups of incentives, resources, training, services and benefits.
Here we provide snapshots of the 5-Star designees in the MSP platform space, a category that includes Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) systems. Details of every vendor’s partner program can be found at CRN.com.
Slideshows in the 5-Star Partner Program Guide series running this week include companies that provide products and services in nine technology categories: cloud, computing, data center, edge computing/IoT, MSP platforms, networking, security, software and storage. A separate list will highlight startup companies with 5-Star Partner Programs.
While many companies provide products and services that span multiple technologies, we’ve assigned each vendor to the slide show for the technology category in which they are most prominent.
ConnectWise
Program Name: ConnectWise Partner Program
Channel Chief: Peter Kujawa, Executive Vice President and General Manager, IT Nation and Service Leadership
Most Significant Changes To Partner Program Over The Past Year:
Over the years, the ConnectWise program has experienced significant growth, allowing the company to expand its team and offerings to serve valued partners better. The company has diligently invested in cutting-edge technologies and resources, propelling ConnectWise to new heights of success.
Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=50
Kaseya
Program Name: Kaseya+Datto Global Partner Program
Channel Chief: Dan Tomaszewski, Executive Vice President, Channel
Most Significant Changes To Partner Program Over The Past Year:
Kaseya introduced the Partner First Pledge, sharing both success and risk with partners. This initiative offers competitive one-year contracts, the reintroduction of month-to-month contracts for BCDR devices, and FLEXSpend for all Kaseya products. It also includes Catastrophic Client Loss Protection to protect MSPs after the loss of a large customer.
Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=130
N-able
Program Name: N-able Partner Program
Channel Chief: David Weeks, Vice President, Partner Experience
Most Significant Changes To Partner Program Over The Past Year:
Increased training and support via N-able’s Head Nerds team. Additional resources for partners for go to market, certifications, marketing and sales. Enhanced coverage for partners through the company’s Partner Success teams.
Partner Program Details: https://www.crn.com/partner-program-guide/ppg2025-details?c=148
