Global AI spending to approach $1.5 trillion this year: Gartner
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AI agents will be ‘gatekeepers of loyalty’ in hospitality: study
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Macy’s bets on automation to drive retail revival
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Mainframe skills gain traction with younger techies
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Gartner predicts Fortune 500 companies won’t eliminate human agents anytime soon
Dive Brief: Despite speculation that AI will replace human customer service agents, Gartner anticipates that no Fortune 500 companies will...
Enterprises continue to hit generative AI roadblocks
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How to write an AI ethics policy for the workplace
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For CIOs, e-procurement integrations can drive efficiency and collaboration
CIOs often play an integral role in businesses’ digital transformation. Their role goes beyond technical implementations. They are often critical...
Forrester study shows why IT is key to building trust and scaling AI
Many businesses are adopting AI to accelerate innovation and boost competitiveness. But poor implementation and inadequate governance slow progress and...
Why CIOs can’t afford another modernization failure in 2026
The Boardroom Reckoning In 2026, modernization stops being a CIO side project. It becomes a board-level agenda item. Decades of...
