Veteran telecom and technology executive joins TechSee to guide adoption of Visual Agentic AI and redefine customer experience.
NEW YORK, Sept. 25, 2025 /PRNewswire/ — TechSee, the Visual Agentic AI company transforming customer experience for the telecommunication and consumer electronics industries, announced today the appointment of Leroy Williams, former EVP and Chief Growth and Innovation Officer at Optimum (Altice USA), to its Advisory Board. Williams brings deep expertise across telecom, consumer products, media, and technology, having led growth, brand, product, GTM, CX, and innovation strategies for some of the sector’s most recognized companies including Verizon, Rogers and Samsung.
The telecom industry is at a turning point. Providers are under pressure to modernize customer experience while managing the complexity of whole home connectivity, AI adoption, and rising service expectations. TechSee’s Visual Agentic AI platform integrates vision and automation across live support, field service, and digital self-service. It helps providers cut costs, resolve issues faster, and reduce churn.
“Telecom and technology providers are no longer experimenting with AI. The expectation now is delivery of immediate results that strengthen trust, enable value creation, and enhance customer experience satisfaction,” said Williams. “TechSee is uniquely positioned to deliver those outcomes, and I am excited to support its mission as a member of the Advisory Board.”
“Leroy has spent his career leading customer transformation at the intersection of telecom and innovation,” said Eitan Cohen, CEO and Founder of TechSee. “His leadership and perspective will be instrumental as TechSee continues to scale its Visual Agentic AI platform and redefine customer engagement for global providers.”
Backed by integrations with Salesforce and Accenture, TechSee’s Agentic AI platform helps telecom providers reduce churn, strengthen customer relationships, and drive sustainable results. As a trusted telecom partner, TechSee delivers scalable, measurable value and continues to lead in AI-driven transformation.
About TechSee
TechSee is the leading Agentic AI-powered platform harnessing vision to transform customer service. By enabling businesses to see the problem and solve it effectively, TechSee eliminates friction, reduces costs, and enhances customer satisfaction. Trusted by Fortune 500 companies and industry leaders in telecom, home security, and smart home, our platform delivers seamless, intelligent service experiences at scale. Because when you harness vision, you see the solution. Learn more at https://techsee.com/
SOURCE TechSee
