Dive Brief:
- Accenture and ServiceNow released a joint offering Monday to address data security and migration from legacy systems, two factors the companies said slow enterprises in their modernization efforts.
- The two businesses are targeting the growing cybersecurity concerns under the ever-expanding reach of agentic AI. The companies’ offering includes managed security services built on the ServiceNow AI Platform, and an AI-powered offering from Accenture that automates migrations from legacy systems to ServiceNow.
- Accenture expects the combination of its cybersecurity offerings with ServiceNow’s AI platform will let organizations modernize their security operations and make tech leaders more confident in their decision-making, said Rex Thexton, global chief technology officer at Accenture Cybersecurity in a statement. “Companies need more than isolated security tools,” he said. “They need the ability to connect risk insights, automate decision-making, and respond at enterprise scale.”
Dive Insight:
Powerful models such as Anthropic’s Mythos and OpenAI’s Daybreak initiative are signs of the rapid changes underway in enterprise operations — and the expanding risks across different parts of business.
During the company’s Q1 2026 earnings call in April, ServiceNow Chairman and CEO Bill McDermott touted that security, core IT, agentic, AI native capabilities and a workflow data fabric were the key drivers of growth for the company. Offering enterprises end-to-end operating systems will be essential in the AI era, he said.
“The biggest IT buyer in the enterprise was, is, and will continue to be the CIO,” McDermott said on the call. “This remit will substantially expand by the complexity of the agentic business.”
The offering unveiled Monday addresses security and risk management by having AI agents monitor vendors, automate life cycle management, and give security teams an overall view into an enterprise’s risk on the ServiceNow AI Platform. It works with operational technology on the platform to improve visibility into threat detection and proactively deploy control systems across an enterprise’s infrastructure.
Accenture’s AI migration tool will help customers move their data from their legacy platforms to the ServiceNow AI Platform.
The platform follows a pattern for ServiceNow, which has been partnering with key tech vendors to enhance the company’s ability to modernize legacy systems and help CIOs scale AI across the enterprise.
In June, the company expanded its partnership with IBM to address barriers to scaling enterprise AI by targeting three areas: application modernization, enterprise data governance and autonomous infrastructure operations.
Late last year, the provider bought cyber-physical security and cyber exposure management firm Armis. It also acquired identity security company Veza, a move McDermott said in the earnings call, solved issues with visibility, and real-time agentless discovery of assets.
“The future of cybersecurity will be driven by autonomous operations powered by AI,” Lou Fiorello, group VP and general manager of security and risk products at ServiceNow, said in a statement.
