The solution provider says its recent ‘operational disruption’ was caused by a cyberattack.
Solution provider giant Conduent confirmed Wednesday that a major service outage this month was caused by a cyberattack.
Florham Park, N.J.-based Conduent—whose systems are used to enable government services such as child support payments and food assistance—recently suffered an outage that impacted some support payments and benefits in the U.S., according to a TechCrunch report.
[Related: 10 Major Ransomware Attacks And Data Breaches In 2024]
In a statement provided to CRN Wednesday, Conduent, No. 24 on CRN’s Solution Provider 500 for 2024, said that an unspecified cyberattack was responsible for the service impacts.
“Conduent experienced an operational disruption due to a cyber security incident,” the company said in the statement.
As of now, “this incident was contained and all systems have been restored,” the Conduent statement said.
Further details have not been provided on what type of incident occurred or whether any data was viewed or stolen.
Conduent was previously among the major solution providers struck by a wave of ransomware attacks during 2020. That June, Conduent acknowledged that a ransomware incident had been behind a recent service interruption.
The Maze ransomware group took responsibility for the attack and also published documents purportedly stolen from Conduent. The list of other solution providers affected by ransomware in 2020 also included Cognizant, DXC Technology and Tyler Technologies.
